Zillow Rental Manager

Great website. Easy to use with many useful tools.

Way better quality of applicants and way better process to help with the showing of a unit. Application allows pertinent information for a unit to be listed and tenants to contact landlord or agent directly to setup showing. I don’t use or endorse their screening process but the application works well to bring a pool of applicants to your rental property.

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I have two rental properties and I’ve been managing them only with Zillow Rental Manager for more than a few years now. Although there are a couple of things that the app could do better, it comes as close to everything that I could ask for. they really have thought of everything from publishing a property, responding to applicants, accepting an application, creating a lease, signing the lease and then actual month-to-month rent management as well. Fantastic job!!

The Zillow app is very user friendly for finding tenants! It’s my go to for listing properties.

Was able to quickly rent out my property using this application. Overall experience was good, but there are some serious user experience flaws with the application itself. Frequently (around 50% of the time) I am prompted with a “You are offline” popup upon launching the app, even though I’m not offline. The flow for collecting payments in the application leaves a lot to be desired. It is not obvious how to collect first or first and last month’s rent as move-in costs: the closest option is “prorated rent” and even that does not allow you to adjust the start and end dates accordingly in an intuitive way. To work around the above, I canceled the payment schedule after collecting deposits and recreated it with a delayed start date and $0 move in costs. This worked OK, but now there is no way to see or track the payment for the original move in costs in the application. Re-ordering images in the listing editor is painful, I bulk uploaded nearly 50 images to the listing and it attached them in reverse order so I had to spend ten minutes drag and dropping them to fix it. It would be great if you could see or reorder by file name for ease of use. Only allowing a tenant to mark rent as “paid offline” is a weird constraint, it seems like the landlord should be able to do that too. Letting a tenant submit a maintenance request seems like a huge opportunity that is currently missed. Generating a lease based on wizard responses was super helpful. Overall, it’s better than managing all of this myself, but I think there are some minor changes that could make this application feel really good to use.

Idiotic app. Will frustrate thebhell out of you trying to list

This is a great app for tenants and landlords.

It's a great app. I recommend to anyone

I’ll change my review when this is fixed, but there is currently an app breaking bug that makes the app completely useless. When logging into your account, there is a screen that says “Please verify your account” with a send code button, but the button simply does not work. It is unable to send a code, making the app useless. It is impossible to view applications, edit properties, or use any in app functions because it is currently unable to “send code” Please address this critical issue. It has been persistent for months.