EseeCloud(IP Pro, VR Cam)

most expensive app subscription and hardware i have ever purchase. DO NOT PAY for this. there is no customer support. i have spent : hours going through my settings to determine the problem. $60 for 90 days of headache. everything properly set and i have receipt for purchase but no storage no playback terrible ux. terrible ui . very poor faqs poor english everything going in circles. apple app store developer info page empty. settings pages do not load. actions to toggle unclear. and still the app offers me to post more for upgrade.

You need to give them access to your network including your internet/network password. The first time I installed, I received a text message from my credit card alerting me of my card being used on Facebook (thing I had never done). Because I had disconnected the cameras, I had to reinstall and give them access a second time. Well, AT&T had a security bridge and guess who was my internet provider at the time? AT&T. They had access to the network. Stay away from their services this is a Chinese scam app.

When you download this app be sure to put a strong password on it. I have noticed that something or someone looks at the video and messes with it

Don’t like it

I’ve used it for a while and it’s been so great and amazing so far!

Device help gives a web address that brings a person here, that is not help. The hardware demands a wired internet as ‘network card not found’; but it is wired directly to wireless router, what gives? How about some help?

Works 50% of the time, constantly offline.

I don’t know if I’m the only one with this problem but every time I open the app and wanna see my cameras the loading takes for ever to open it and I have to exit out and go back on the app if this was to be fixed itd be awesome

“This is a software that’s extremely user-unfriendly. It requires manual clicking to continue playing videos if they exceed 10 minutes without viewers. As a real-time surveillance camera, it’s incredibly annoying. I have it set up in my store linked to my tablet, and every time I want to check the screen, I have to walk over and click again. It’s infuriating. I spent money expecting a convenient camera to help me monitor situations, not something that adds burdensome trouble. “

Trying to configure and fix settings on camera system and nothing is loading, please fix issues.